Resident Resources
Maintenance Request (Resident)
Submit a work order
Approved Contractors
Plumbing: Armando- American Plumbing 512-803-2693
Roofing: Austin Roofing and Construction (512) 596-4348
Trees: Better Price Tree Service, Areli 512-300-3197
Metal Haul: Billy Flores, 512-840-8549
HVAC: Alamo Air, 512-736-0145
Dumpster: Drop and Pick up- Bin There Done That 512-812-8388
Rodin Dumpster Republic Services 877-692-9729
Energy: Austin Energy 512-494-9400
Gas: Texas Gas 1-800-700-2443
Pest Control: BugMaster 512-273-4558
Glass: Windows Glass Doctor (512) 547-5030
Binswanger Glass (512) 454-7755
Other Contracting:
Gabriel with Rago 512-565-4214 or 512-378-0690
Valdez Construction 512-289-3818
Maintenance Request (Staff)
Emergency Services
Life-threatening emergencies are reported by calling 911 first, then contacting BCDC at 737-296-0718.
In the event of smell of natural gas instruct tenant to exit building, call 911 or 800-700-2443.
Emergency Maintenance:
Emergency Maintenance Requests are made by calling 737-296-0718
Emergency Maintenance includes maintenance which is required for protection of immediate health and welfare of the tenant which is not life threatening including but not limited to:
o No heat if outside temperature is below 50 degrees Fahrenheit
o No air conditioning when outside temperature is above 80 degrees Fahrenheit
o Flooding or water leaks including broken pipes
o Electrical spark
o No toilets in the unit are flushing
o Carbon monoxide detector concerns