Resident Resources

Emergency Services

Life-threatening emergencies are reported by calling 911 first, then contacting BCDC at 737-296-0718.

In the event of smell of natural gas instruct tenant to exit building, call 911 or 800-700-2443.

Emergency Maintenance

Emergency Maintenance Requests are made by calling 737-296-0718

Emergency Maintenance includes maintenance which is required for protection of immediate health and welfare of the tenant which is not life threatening including but not limited to:

o No air conditioning when outside temperature is above 80 degrees Fahrenheit

o No heat if outside temperature is below 50 degrees Fahrenheit

o Flooding or water leaks including broken pipes

o Carbon monoxide detector concerns

o No toilets in the unit are flushing

o Electrical spark

Maintenance Request (Residents)